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AI AGENTS

AI agents that answer your calls, chats and texts.

We build and run AI agents that answer calls, call leads back, follow up and reactivate past contacts, by voice, web chat, WhatsApp, SMS and email. We set up the channels your business needs during onboarding. Our AI agents tell people they are AI. When you need people as well, we can introduce you to a partner nearshore call center with live agents.

Discuss Your AI Agent

Six channels, set up for your business.

  • Inbound voice

    The AI agent answers calls to your business 24/7. It says it is an AI, asks your questions, and when a caller is ready it warm-transfers them to your team while they are still on the line. We set up the line, the questions and the transfer for your business during onboarding.

  • Outbound voice

    Calls new leads back while they are still interested, follows up, and reactivates past contacts. It calls only people who have agreed to hear from you, within permitted calling hours, after Do Not Call screening. We set up the call lists and the script with you during onboarding.

  • Web chat

    A chat agent on your website answers visitors and asks your qualifying questions while they are still on the page. It tells visitors it is an AI. We build it for your site during onboarding.

  • WhatsApp

    Your business's own assistant on WhatsApp, answering questions about your business and passing conversations to your team when they need a person. Messages go only to people who opted in, using approved templates. We do not offer WhatsApp for finance programs, including lending, debt relief, credit repair and debt collection. We set up your WhatsApp Business account and templates with you during onboarding.

  • SMS

    Texts leads back, answers their replies and follows up. Texts are sent from numbers registered in your business name, and STOP is honored. We register the numbers and set up the messages with you during onboarding.

  • Email

    Follow-up, recaps and replies sent from your own mailbox, so your team sees every thread. Every message identifies your business and carries an easy opt-out. We connect the agent to your mailbox during onboarding.

You capture consent from the people you want to reach. We check your consent wording for each program before anything is dialed or sent. The rules for each channel.

Built around the systems you already use.

Where you want it, the agent books appointments into your calendar and writes notes to your CRM. We build those connections for your systems during setup, where an integration is available, so your team does not log into anything new. For a worked example, see speed to lead on new inquiries.

Your AI agentConnected during setup
CalendarAppointments booked
InboxSent from your mailbox
CRMNotes written to the record
Your calendar, inbox and CRM, shown with generic icons. Each connection is built where an integration is available for your system.

What a conversation can look like.

Three illustrative examples, not real conversations. Your agent's questions, answers and handoffs are written with you during onboarding. "[Your business]" stands for your business name.

  • Web chat

    A visitor books a consultation

    Illustrative example

    1. AI agent

      Hi, I'm the AI assistant for [Your business]. What can I help with today?

    2. Visitor

      Can I book a consultation this week?

    3. AI agent

      Yes. Is this for something new, or something you already have with us?

    4. Visitor

      Something new. Thursday afternoon if you can.

    5. AI agent

      Thursday has 2:00 or 3:30 open. Which suits you?

    6. Visitor

      3:30, thanks.

    Handed to your teamBooked into your calendar for Thursday at 3:30.

  • Inbound voice

    An after-hours call, qualified and passed on

    Illustrative example

    1. AI agent

      Thanks for calling [Your business]. I'm an AI assistant, and this call may be recorded. How can I help?

    2. Caller

      I'm calling about one of your listings. Could I see it this weekend?

    3. AI agent

      I can help with that. Are you planning to buy in the next three months?

    4. Caller

      Yes, within the next month.

    5. AI agent

      Thank you. The office opens at 9 tomorrow. I will pass your details and your weekend request to the team so they can set up the showing with you.

    Handed to your teamSummary in your team's inbox for the morning: buying within a month, wants a weekend showing.

  • SMS

    A new inquiry, texted back

    Illustrative example

    1. AI agent

      Hi, this is the AI assistant for [Your business]. Thanks for your inquiry. Is today or tomorrow better for a call with our team? Reply STOP to opt out.

    2. Lead

      Tomorrow morning

    3. AI agent

      Would 10:00 AM tomorrow work?

    4. Lead

      Yes

    5. AI agent

      You're booked for 10:00 AM tomorrow. Someone from our team will call you then.

    Handed to your teamCall booked in your calendar, with a note written to your CRM.

Live agents

When you need people as well, we can introduce you to a partner nearshore call center with live agents.

Our part is the introduction. You agree the work and its terms with the partner directly.

Live agents at the partner do not act as licensed insurance agents, and licensed conversations go to your licensed people.

Call reviews

If your own team takes the calls, we can review their recorded calls against a checklist written from your script. See call center quality monitoring.

Pricing

Each agent is priced as a one-time setup fee plus a monthly fee, quoted once we have scoped the work with you.

Tell us what the work looks like.

The channels you need, the hours to cover, the systems you use and where a conversation should land. We reply to every inquiry by email.

Discuss Your AI AgentSee the rules by channel